F&B Assistant

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Date: 06-Dec-2018

Location: United Arab Emirates, AE

Company: EMAAR


F&B Assistant as a pivotal member of the Management. Ensures guest satisfaction is met through the F&B experience by providing efficient and courteous service of food and beverage within the section assigned. Handles all transactions related to billing accurately and efficiently, enhancing the hotels reputation for excellence.



  • Maintains accurate and complete knowledge of all products (F&B), services, facilities, equipment, procedures and policies, standards, promotional activities, business requirements, etc.
  • Proactively updates the direct superior on status of assignment and tasks.
  • Assists the Restaurant Manager to implement impeccable quality experience throughout the restaurant.
  • Responds to guest needs promptly and efficiently.
  • Ensures accurate recording of all guest orders and transactions through the POS.
  • Maintains accurate cash floats at all times whilst ensuring efficient billing.
  • Attends pre-service briefings for daily updates.
  • Meet and greet guests in a professional and efficient manner.
  • Ensures all stations are stocked and tidy at all times.
  • Serves food and beverages according to guest needs and expectations.
  • Prepares and presents the bill promptly to guest.
  • Assists in the preparation of beverages including – teas, coffees, juices, etc.
  • Maintains the opening and closing procedure checklist.


Typical Experience

  • Minimum of 2 years industry experience in hotel or restaurant environments - banquets.
  • Preferably experienced in high volume F&B operations.
  • Must have hospitality background.

Job-Specific Knowledge & Skills (Indicate required level: basic, intermediate, advanced or expert):

  • Advanced customer service skills.
  • Hospitality background.
  • Quantified experience in food safety and hygiene.
  • Competent in Word, Excel, FMC and other software packages.
  • Cash handling and cashiering experience.

Job Segment: Food Safety, Quality

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